Privacy Policy

Effective Date: 03rd July 2024

Introduction

Jaipur Ratna Mfg Pvt Ltd ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines our data collection, usage, and sharing practices in compliance with applicable laws and regulations. By accessing or using this Website, you expressly consent to Jaipur Ratna Mfg Pvt Ltd's collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Policy. If you do not provide the information we require, we may not be able to provide all of our services to you.

Information Collection

  • Personal Information: We collect personal information such as your name, business name, email address, phone number, and postal address when you interact with us (e.g., requesting quotes, making inquiries).
  • Usage Data: We automatically collect information such as your IP address, browser type, and browsing history through cookies and other tracking technologies.
  • Third-Party Information: We may collect, process, and store your user ID associated with any social media account (such as your Facebook account) that you use to sign into our services or connect with our services.

Use of Information

Jaipur Ratna Mfg Pvt Ltd uses the personal information collected from you and about you for a variety of purposes, including:

  • To process requests for quotes and provide the requested products and services.
  • To communicate with you regarding your quotes, orders, inquiries, or any promotional offers.
  • To improve our website and services based on your feedback and usage patterns.
  • To contact you about our news and offers that we think may interest you, or to inform you of changes to our services.
  • To protect your vital interest or of another natural person, for carrying out the public interest or in the exercise of official authority vested in Jaipur Ratna Mfg Pvt Ltd.
  • For compliance with legal obligations and to protect our legal rights.

Consent for the Personal Information

Before submitting your personal information on the Website, you will be asked to give your consent to use your personal information by Jaipur Ratna Mfg Pvt Ltd. The consent given can be withdrawn at any time. Actions taken by Jaipur Ratna Mfg Pvt Ltd before the withdrawal will not be affected.

Permissible Age

Our services are not directed to users under the age of 18. We do not knowingly collect personal information from users under 18. If we become aware that a person submitting personal information is under the permissible age, we will delete the account and any related information as soon as possible.

Sharing and Disclosure of Information

Jaipur Ratna Mfg Pvt Ltd may share personal information that we collect or you provide as described in this Privacy Policy:

  • With third-party service providers to facilitate our services (e.g., shipping companies, payment processors).
  • If required by law or in response to legal processes.
  • With your consent, for marketing purposes.
  • With our subsidiaries, affiliates, or group entities.
  • With a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Jaipur Ratna Mfg Pvt Ltd, our customers, or others.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

User Rights

You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

  • What are Cookies? Cookies are small pieces of information saved by your browser onto your computer. They help us to recognize you when you visit the website and make use of the service so that the service can be tailored to your needs.
  • How Do We Use Cookies? Cookies help us recognize you when you visit the website and make use of the service so that the service can be tailored to your needs. By using cookies, we can make your online experience more efficient.
  • How to Disable Cookies? It may be possible to disable some (but not all) cookies through your device or browser settings, but doing so may interfere with certain functionality on the services.

Third-Party Links

Our website may contain links to other sites that are not operated by us. We are not responsible for their privacy practices.

Fraudulent Transactions

Jaipur Ratna Mfg Pvt Ltd reserves the right to recover the cost of goods, collection charges, and legal fees from persons using the site fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these Terms & Conditions.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of services after any change is deemed to be acceptance of those changes.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Address: 453, Mawa Wala Complex, Lal ji Saand Ka Rasta, Chaura Rasta, Jaipur - 302003
M: +91-9587078288
Email: inquiry@jaipurratna.com
Website: www.jaipurratna.com

Grievance/Data Protection Officer

For lodging any complaint regarding the personal information, you may contact the following grievance/data protection officer:

Jaipur Ratna Mfg Pvt Ltd. 453, Mawa Wala Complex, Lal ji Saand Ka Rasta, Chaura Rasta, Jaipur - 302003
Contact Us: +91-9587078288
Email: inquiry@jaipurratna.com
Hours: 10:00 AM to 6:00 PM (IST), Mon. to Sat. (Not available on Sundays and Indian national/public holidays)